Refund and Cancellation Policy
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How refunds and cancellations work for purchases in AI Logo Generator.
How do I get a refund for a purchase in the iPhone app?
Ask Apple. Purchases and subscriptions in our iPhone app are sold and charged by Apple through the App Store, so Apple decides refunds for them and we can't refund them ourselves.
To ask Apple for a refund:
- Sign in at reportaproblem.apple.com with the Apple Account you used.
- Choose “I'd like to”, then “Request a refund”.
- Choose a reason, select the purchase and submit.
Apple says to wait 24 to 48 hours for an update. Apple's guide: Request a refund for apps or content that you bought from Apple.
How do I cancel a subscription?
On your iPhone, open Settings, tap your name, then Subscriptions. Choose the subscription and tap Cancel Subscription. Apple's guide: Cancel a subscription from Apple.
What if I can't find my purchase?
If you can't find a purchase or have a question about one, contact us. We can help you find it, but the refund itself comes from Apple.